dispatch

#IAM911 #ThisIsMe

On August 24th, 2016 I inserted myself into the battle for reclassification. I wanted to prove how different 9-1-1 dispatchers were from clerical workers and commercial dispatchers by sharing anonymous stories from the Thin Gold Line. You answered the call to action by sharing all over the world and with a mere glimpse into a call you opened the eyes of millions. You gave a raw look into dispatch like no one has ever done before. You changed the media, the general public, Industry Partners and those Read more [...]

Continued Education – Knowing is half the battle

In any field of work you are always learning something new. This is even more true when it comes to being a 9-1-1 dispatcher. It’s one of the things that pulled me in when I first started back in 2001. I’m one of those people who get bored very easily. For example, if I’m reading an article it has to draw me in during the first paragraph or I am on to the next one. Naturally, work is the same way. So when I first started, the thought of helping others and coming into a job that wasn’t going Read more [...]

Within the Trenches Ep 204

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 204 features Reinhard, VP of Product and Public Safety with RapidSOS, transformative technology to save lives. It's an episode you don't want to miss. Please support the podcast by supporting our sponsors. Kim Turner, LLC – Facebook | Instagram | Twitter | Web RapidSOS – Facebook | Twitter | Web | YouTube Episode topics – Reinhard's public safety Read more [...]

Within the Trenches Ep 203

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 203 features Christine, dispatch supervisor with Waukesha County Communications, Wisconsin, her daughter Chloe and Ryan Dedmon of Kim Turner, LLC. This episode was recorded at the convention center in Nashville, Tennessee for the 2018 National NENA conference and highlights a session that Chloe gave called, "Growing up 9-1-1." It's an episode you do not want to miss. Please support Read more [...]

Within the Trenches Ep 202

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 202 features Morgan, dispatcher and public relations officer with Gasconade Central out of Missouri and is a Gold Line Scholarship winner. This episode was recorded at the convention center in Nashville, Tennessee for the 2018 National NENA conference. Please support the podcast by supporting our sponsors. Kim Turner, LLC – Facebook | Instagram | Twitter | Web RapidSOS Read more [...]

Month of June / National NENA Sponsor

I am very excited to partner up with RapidSOS, a leader in emergency technology that will help save lives for years to come. Their work on location accuracy is top notch and this past week they made an exciting announcement as they partner with Apple to deliver accurate location. You can read more about it here. Again, I am excited, honored and proud to be partnering up with RapidSOS as they sponsor the podcast for the month of June as well as the National NENA conference. To learn more please make Read more [...]

2018 National NENA/Month of June Sponsor

Once again I am excited to have Kim Turner, LLC. as a sponsor but this time for the National NENA conference as well as for the month of June. To learn more about Kim Turner, LLC. please read below and follow their links on social media. Kim Turner, LLC. – Our Mission Our mission is to provide immersive, relevant training and consulting for the next generation of public safety 911 professionals and organizations. Our Vision Gone are the days of mind-numbing Power Point® Read more [...]

Within the Trenches Ep 201

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 201 is a live audience episode and it was recorded on Mackinac Island, Michigan at the 2018 NENA/APCO conference. This is Open Mic, where we tell funny stories that come from 9-1-1. Enjoy and please share! Sponsored by Kim Turner, LLC – Facebook | Instagram | Twitter | Web RapidSOS - Facebook | Twitter | Web | YouTube Episode topics – An April Fool's prank Read more [...]

Within the Trenches Ep 200

This is a live audience episode and it was recorded live on Mackinac Island, Michigan at the 2018 NENA/APCO conference. It all started at the Michigan NENA conference 5 years ago for this podcast. Much has happened since then. I am honored and blessed to be able to do this and share dispatch stories. They are the important ones that you don’t hear, but they are the ones that need to be heard. Since the time I started doing this, we have shared, we have healed and we have grown. As always, Read more [...]

Within the Trenches Ep 199

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 199 is an intro to an epic episode 200. Why an intro? Well, I want to give you a little taste of what you are going to hear. Episode 200 is a live audience episode of Imagine Listening. Enjoy... Sponsored by Kim Turner, LLC – Facebook | Instagram | Twitter | Web Reader's Digest Article - "Secrets a 911 Dispatcher won’t tell you" Episode topics – An intro to Read more [...]
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