Hello and welcome back to another episode of the Within the Trenches podcast. It has been about a month since the last episode and to keep it short, I have been all kinds of busy. Most of my time has been spent on work projects but I have also done a few side projects including logo design and web design. It has been fun because I love what I do but now that the main holidays are over I can get back to the show.
With that said I have been looking back at some of my earlier blog posts and I realized Read more [...]
Hello everyone and welcome back to another awesome episode of Within the Trenches. I know it has been a while but I have had a lot going on. The past month or so I have been traveling non-stop for work and I recently moved to Fort Wayne Indiana. My schedule has been slammed but I have a lot coming up for the show. New episodes, announcements and fan page fun so get ready!
This episode was recorded about 3 weeks ago and is a mash up of the AudioVillains Podcast and Within the Trenches. The AudioVillains Read more [...]
Welcome back to another excellent episode of Within the Trenches. The show has reached episode 70 and I have to admit that when I first created this show I didn’t think I would reach a number this high. I have enjoyed every moment of this and I will continue to do the show until the 9-1-1 stories run out. This is also going to be the last episode in the 2014 National NENA Conference series.
In this episode I spoke with Stacy, a dispatcher with SERESA, a central dispatch for three cities within Read more [...]
Good afternoon and welcome to episode 69 of Within the Trenches. In this episode I had the pleasure of meeting with Richard, a telecommunicator with Mt. Juliet Police and Fire out of Tennessee and one of two nationally selected telecommunicators to receive the 9-1-1 Hero Award through PSTC/911 Cares. This was an excellent episode to record and we even hit an interesting moment around 27 minutes 16 seconds in where maintenance in the Music City Center were packing up displays and you can hear them Read more [...]
Good morning and welcome back to another episode of Within the Trenches. In this episode my special guest host and wife Rebecca joined me, along with Rob, Director of Vigo County 911 in Indiana and National NENA North Central Region Director. This episode covers attendee feedback of the conference, text to 911 and three very funny 911 tapes. We even pay a second visit to Rob’s wrestling persona.
This is a must listen to make sure to check it out and share. As always you can email the show at Read more [...]
Health in the dispatch center is a huge issue. Along with the massive amount of stress that the job offers there are also bad eating habits and minimal exercise opportunities while working. But what if there was something you could do about the exercise aspect of it? What if you had a treadmill or exercise bike attached to your console? Xybix, a dispatch furniture company has taken on the task of assisting in dispatchers’ health with the attachment of a treadmill or bike.
This past week I had Read more [...]
This is episode 66 of Within the Trenches and this is a special episode. Since the beginning of my show I have had people helping me out and giving me advice. One of those people is Mark Fletcher with Avaya. I’ve been on his podcast a few times and this time it was my turn to have him as a guest. Mark is the Chief Architect for Worldwide Public Safety Solutions at Avaya as well as the program director of the longest running Public Safety podcast on the Avaya Podcast Network. We sat down and talked Read more [...]
Welcome back to another episode of Within the Trenches. This is episode 65 and I have to say right off the bat that there was an issue with this one. As you heard in episode 64 we had to redo the entire thing due to a subject who showed up and was drowning out the microphones. Some knobs were turned down and one of them was never turned back up so some audio is missing. I do apologize but it’s still an awesome one so check it out and share.
In this episode I spoke with Rob, Director of Vigo Read more [...]
On June 14 -19 2014 the National Emergency Number Association (NENA) will be in Nashville Tennessee for the annual National NENA conference. This is a fun filled week for 9-1-1 professionals to learn and network through educational courses.
Our Industry Partners allow us to put on a great conference. They also provide the latest and greatest of their products to be displayed. I support how important it is for dispatchers to partake in this conference and the amount of knowledge one can take back Read more [...]