Dispatcher Stress Coping Mechanisms and Therapies

After hosting Within the Trenches’ first conference appearance three years ago in Florida and sending about a dozen interviewees Ricardo’s way, I’ve luckily managed this whole time to stay away from the mic myself. Well, he has finally talked me into taking the baby step of being a guest blogger here to let you all know about the International Academies of Emergency Dispatch (IAED) Navigator 2015 Conference ( this week in Las Vegas, Nevada, where Read more [...]

Get up and Go…But Stay At Your Desk!

Guest Blog Post by Samantha, Dispatch Supervisor at Fenton PD, MI. When I first started dispatching I had no idea what I was getting into. I had no idea the array of emotions and tasks I would face, the tribulations and triumphs, the joy and the sorrow. I never knew I was getting on the biggest roller coaster of all. I soon figured it out though. I learned to hate the lows; negative coworkers, bad morale, citizens taking their bad day out on me and the days where you just don’t feel cut out Read more [...]

Killing Me Softly With This Desk Job

Office Space, “A comedic tale of company workers who hate their jobs and decide to rebel against their greedy boss,” says The movie is a classic but let’s look at one portion of the synopsis, “company workers who hate their jobs.” The characters in the movie indeed hate their jobs but what if deep down they hated it because they knew that is was slowly killing them? Interesting is it not? The characters are portrayed as stressed out, crazed, and manic yet it’s done with a sense Read more [...]

Love that sweet soda pop

Mmm, mmm, mmm! Love me some sweet sweet soda pop. How many of you dig your pop? I know I do and when there is no beer or bottles of water I go for an ice cold pop. My favorites are Pepsi, Coke, 7up, Sprite, and others but no diets. I can't stand the after taste but if there is nothing left in the machine I will take what is there. Back when I lived in Florida and worked at the Frostproof Police Department as a dispatcher, I would drink 3 to 4 pops in an 8 hour shift. I wasn't drinking much water Read more [...]
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