Imagine Listening

Can you tell me what it’s like?

I recently sent someone an #IAM911 story. The person responded saying that the story was heart wrenching but they asked a question after that, "can you tell me what it’s like to be on the receiving end of these calls?" The following was my response. Imagine your brother has been dealing with a bad break up. You go to the bar and after a few drinks he tells you he wants to kill himself. You tell him to stop talking like that. It's not the end of the world. You head home and when you arrive Read more [...]

Within the Trenches Ep 186

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 186 is an Imagine Listening episode. It features stories from the 9-1-1 professionals of Indiana. This was recorded in front of a live audience at the Indiana NENA/APCO conference. Episode topics – #IAM911 stories As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com Read more [...]

Within the Trenches Ep 165

Imagine a bright sunny day on the farm while your son plays outside. You are on your tractor and realize you don’t see your son anymore. Panic sets in…Now imagine your 9-1-1 taking the call of a frantic father who has run over his child. The pain in his voice is haunting... This is what it’s like, within the trenches. In this episode, you will hear stories from the IAM911 movement, a movement I started to fight the reclassification of dispatchers from clerical to protective and bring Read more [...]

Within the Trenches Ep 154

Ep 154 is an extension of the podcast called Imagine Listening. It features the stories from the #IAM911 movement but this episodes' stories come from the 9-1-1 professionals of the Kentucky Emergency Services Conference. Following their stories is a presentation I gave at the conference. For years I have helped tell the stories of 9-1-1 dispatchers from all over the world but this time it's my turn. There are four videos shown during this presentation that you can view below. This is a must listen Read more [...]

Within the Trenches Ep 152

Ep 152 is an extension of the podcast called Imagine Listening. This episode features the stories of the #IAM911 movement. It also features a former police officer who tells his story of a burglary call he went out to that resulted in an officer involved shooting. This is an episode you do not want to miss. Make sure to check out the links below and as always if you have any comments, questions, or you would like to be a guest on the show send an email to wttpodcast@gmail.com.       Natalie Read more [...]

Within the Trenches Ep 146

Today’s episode is a hard one. If you have followed the #IAM911 movement then you know that many of the stories told by the dispatchers who lived them are hard ones. There are some good ones but they are rare. Many 9-1-1 professionals have poured their hearts out for the movement and continue to do so. In doing this they have opened the eyes of millions to what they do every single time they answer a call. These professionals have also found a way to tell their stories, heal and find some sort Read more [...]
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