Within the Trenches Ep 25 – National NENA Conference Series

Good morning everyone! I’m back with another awesome episode of Within the Trenches. In this episode I tried something different from the norm. At the suggestion of two awesome 9-1-1 pro’s, Kristina and Shelley, I grabbed my digital audio recorder and walked the expo hall for spot interviews. I have to admit that it was a lot of fun and I was able to get some good audio. Probably one of the most interesting parts of this episode dealt with THOR Shield that is made by Intrado. Monica, who Read more [...]

Within the Trenches Ep 24 – National NENA Conference Series

Good morning from the Charlotte Convention Center in Charlotte, North Carolina. Yesterday was my first day of the 2013 NENA Conference and Expo. The morning was rather rough with a 12 hour drive and the hotel losing my reservation. I had nowhere to sleep but I finally found a place to power nap for two full hours. Yep you read that right. Either way things have been going great and I recorded the first episode of the conference. In this episode I sat down with Erica and Megan of New Hanover County Read more [...]

Within the Trenches Ep 23

Hello everyone! Within the Trenches is back with episode 23 and this is a must listen. In this episode I went live on Spreaker and all went well until I forgot that the screen door was locked and my wife was trying to get inside but couldn’t. I had to go off the air for a short moment but everything came out great either way. This episode also included some highlights of the NENA conference last week in Lansing and the announcement of our involvement in the National NENA conference that will be Read more [...]

Within the Trenches Ep 22 – NENA Conference Series

Good evening everyone and welcome to episode 22 of Within the Trenches. This is the last episode of the NENA conference series that were recorded in Lansing, Michigan at the Lexington Hotel. The entire week was great and I definitely learned a lot. I also gave my own presentation on how I got into the 9-1-1 profession and how I created Within the Trenches. Despite my nerves I was able to give an excellent presentation and I am looking forward to the next time I speak at a conference. In this episode Read more [...]

Within the Trenches Ep 21 – NENA Conference Series

Good afternoon everyone! I am back again with another great episode from this weeks NENA conference in Lansing, Michigan. In this episode Mike of St. Joseph County Fire Dispatch in South Bend, Indiana, joined me along with Ron, Executive Director of Kent County Dispatch Authority and Nancy, Dispatch Operations Manager of St. Joseph County in Indiana. Episode 21 is jammed packed with useful information and a must listen. We touch on several dispatch stories as well as a mention of the Denise Amber Read more [...]

Within the Trenches Ep 20 – NENA Conference Series

Good morning and happy Friday! This has been an amazing week for me. I had the chance to attend the 2013 NENA conference in Lansing, Michigan for 9-1-1 professionals. I attended some excellent classes and met some great people doing great things. In this episode I had the pleasure of speaking with Dee Ann, assistant director of Tuscola county 9-1-1, an ENP and one of the founding board members of the 911 Wellness Foundation. Also sitting with us for this episode was Jim Marshall with the 911 Wellness Read more [...]

Within the Trenches Ep 19 – NENA Conference Series

Good afternoon everyone! I hope you are having an excellent day. I am currently in Lansing, Michigan for the 2013 NENA conference. This episode is the first of a series that will be recorded here. I have been attending classes, meeting new people and for this episode I had the pleasure of speaking to Dee Ann, the assistant director of Tuscola County Central Dispatch. We had an excellent conversation and this is one that you can't afford to miss! As always you can email the show at Read more [...]

The future looks bright!

It’s May 14, 2013 and I am now 32 years of age. It has been an interesting year. A month before my 31st birthday I began my Masters program for New Media Journalism. I have always had a passion to write, investigate and in the end tell a story. Although I had already completed a couple degrees in design I wanted to do something in journalism in order to give myself a well-rounded pallet of skills. During my Masters program I found a new passion in podcasting. It started as part of a class assignment Read more [...]

Within the Trenches Ep 18

Hello everyone! Whitney and I are back with an epic episode 18 of Within the Trenches. It has been about a month or so since Whit and I were together for an episode but we are back to hook you up with another excellent show. This week both Whitney and I have been battling some health issues but my minor cold and Whit's ear were unable to hold us back. On this episode we had the pleasure of interviewing none other than the very popular KMK of Diary of a Mad Dispatcher. KMK shared some awesome stories Read more [...]

Within the Trenches Bonus Ep3

Good afternoon everyone this is Ricardo and I am back with another bonus episode of Within the Trenches. Whitney and I had planned on doing an episode yesterday but after she worked for 14 hours, babysat, went to the doctor and came back for another four hours of work, she decided she should probably go home and sleep since she had not slept at all the entire day. I don't blame her a bit. I decided to go at it alone and in this episode I cover some good information on a class I took recently from Read more [...]
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