Within the Trenches Bonus Episode 2

Hello everyone, I am back this week with a quick bonus episode of Within the Trenches. In this episode I gave condolences on behalf of Whitney and the show for those who were involved in the Boston Marathon Bombing. Our thoughts and prayers go out to them and we salute emergency services and especially the 9-1-1 dispatchers. This week is National Public Safety Telecommunicators Week and although we didn't do a full episode we still wanted to honor one of our own. Deb Pallett has been recently Read more [...]

Within the Trenches at the Mini-C

The following are pictures that were taken at the Mini-C conference in Boca Raton Florida. This was an excellent experience and the show is going to continue to make more appearances at different conferences. Cheers!

(click any image to start slideshow)

Within the Trenches Episode 17

Hello everyone, I am back this week for episode 17 of Within the Trenches. This is the last of a series of episodes that were recorded at the Mini-C conference in Boca Raton Florida. In this episode I sat down with four of Palm Beach State College 9-1-1 Dispatch Academy's finest. The conversation I had with Lisa, Myrnett, Wayne and Kimberly was excellent and refreshing. Their insight and experience going through the academy brought me back to when I first started. My beginning wasn't as elaborate Read more [...]

Within the Trenches Episode 16

Good evening folks! I am back again with a new episode of Within the Trenches. This episode is a continuation of the series of episodes that I recorded this past week at the Mini-C conference in Boca Raton Florida. In this episode I had the privilege of speaking with Cheryl who works with Palm Beach County 9-1-1 Management and is a part-time 9-1-1 dispatcher. Cheryl was great to talk to and she finished off the interview with an excellent message for the public. It's something that everyone needs Read more [...]

Within the Trenches Episode 15

Good afternoon! This episode of Within the Trenches features Sabrina of West Palm Beach Dispatch Operations. We had an excellent conversation before recording and it was nice because we were able to get to know each other better. After only a few minutes of talking to her I felt as though we knew each other all our lives. This is a must listen episode that everyone can learn from. Make sure to check it out, share and as always, you can email the show at     Episode Read more [...]

Within the Trenches Episode 14

Good evening! Last week was rather busy with my root canal, 22 hour drive to Florida and graduation. I'm very happy to say that my family and I made it through everything with no problems, but last weeks episode had to be postponed. I'm still on vacation in Florida and just yesterday I had the privilege of attending the 4th Annual Mini-C conference in Boca Raton. I was initially invited by Tom of The Cool Kids of 9-1-1. He and I had been talking about promoting each others work and he mentioned Read more [...]

Within the Trenches Episode 13

Hello everyone! Whitney and I are back again this week with episode 13 of Within the Trenches. A few episodes back we spoke with Cheryl of Yakima, Washington and she was not only a dispatcher but she is part of her centers critical incident stress management (CISM) team. It was an interesting and informative show and since it went so well, we wanted to bring this week’s guest on to add to the topic of CISM. This week we spoke with Matt, operations manager of the communications center in Kent County. Read more [...]

Because knowing is half the battle

Good evening everyone! This post is sort of a part 2 to my last post entitled, “Help us reach our goal.” In that post I was asking for everyone’s help to raise some extra money for the podcast. This is sort of the same but the difference is that I have launched a new campaign through a crowdfunding site called Teespring. It’s pretty much the same as Kickstarter but they work with people trying to sell t-shirts and such. The t-shirt featured in this campaign takes a page out of the G.I.JOE Read more [...]

Within the Trenches Episode 12

Good evening everyone! Whitney and I are back with episode 12 of Within the Trenches. We postponed our interview for this week because of some issues I was having with an infected tooth and some minor oral surgery but we pulled through. This weeks episode is a bit longer than the last few but it's definitely worth it. I can tell you that it's amazing and you are really going to dig it! In this episode we share four different 9-1-1 tapes involving the wonders of bees, handcuffs, shrimp fried rice Read more [...]

Help us reach our goal!

Hello everyone! I just wanted to drop a line to update you on some stuff that has been going on lately. I have been busy brainstorming on ideas for merchandise and Within the Trenches, the podcast that goes with the current items sold here. Along with that I have been dealing with some dental issues and I have been in a lot of pain. It's been a hard week but I'm dealing with it and recovering to the best of my ability. One of the big show ideas is to have a mixed panel where it would include police, Read more [...]
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